Location: Ocean Springs, MS (Remote available)
About the Company
Our client is a respected and long-standing insurance agency specializing in personal insurance solutions for individuals and families. Renowned for delivering personalized service and tailored coverage strategies, they’ve built a strong reputation for cultivating long-term client relationships. Their team-oriented culture emphasizes professionalism, integrity, and responsiveness, creating a supportive and collaborative workplace.
Key Responsibilities:
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Manage a book of personal lines insurance clients, including auto, home, renters, and umbrella policies
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Provide high-quality service through phone, email, and in-person interactions
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Handle policy renewals, endorsements, cancellations, and coverage changes
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Resolve billing, underwriting, and claims-related issues with insurance carriers
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Advise clients on policy options and recommend coverage enhancements
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Maintain accurate client records within the agency management system
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Cross-sell additional insurance products when appropriate
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Ensure all actions adhere to agency procedures and insurance regulations
Qualifications and Experience:
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Active Property & Casualty Insurance License (required)
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Minimum of 3 years’ experience in a personal lines insurance role (required)
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Proficient in auto, home, renters, and umbrella policy lines
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Strong verbal and written communication skills
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Proficiency with Microsoft Office and agency management systems such as AMS360, Applied Epic, or similar
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High attention to detail and a client-focused, service-oriented mindset
Benefits:
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401(k)
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Health, dental, and vision insurance
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Paid time off (PTO)
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Stable schedule with work-life balance
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Growth potential within a highly reputable and client-centric agency
